We are excited to serve you! You may have noticed, a $25 non-refundable deposit is required. This guarantees your personal private time and a more-than-what-you-expected-experience with us. Deposit is valid for (1) one reschedule within 24 hours; afterwards deposit is void and a new appointment is required.
We serve by appointment only therefore, we take your time (and others) very serious. If for any reason, no show or tardiness happens unfortunately, we are unable to extend service time and full payment is required.
If for ANY reason you have to reschedule/cancel an appointment, we require 24 hrs notice. If less than is given, full payment is required and must be paid prior to next appointment.
It is always our intention to provide a remarkable experience to all of our clients. Thankfully we've never had an issue, we want to be clear...refunds/credits are NOT offered on products / services.